top of page

888-846-6939-Troubleshoot issues with QuickBooks Point of Sale Connectivity Tool

The Point of Sale system from QuickBooks has captured the attention of many customers. The Point of Sale is the best product for handling and managing finance in small as well as medium size businesses. If you are planning to open a retail store, then you should go for a point of sale solution. Improved tracking of inventory and sales information can effectively improve the efficiency of bookkeeping and accounting tasks for small businesses. You should start using the product for increasing your revenue, managing your products and tracking inventory items. In order to get a free demo of the Point of Sale, you can dial QuickBooks POS support phone number. With the help of this number, you can easily get the proper technical guidance of the product.

 

QuickBooks users, sometimes, confront connectivity issues while connecting Point of Sale to their QuickBooks. Troubleshooting tool helps to resolve:

 

  • Concerns that stop Point of Sale from opening.

  • Not running or damaged QuickBooks database manager service.

  • Network connectivity concerns.

  • The Point of Sale warning 180063: not capable of starting the database service.

  • Third party firewall limits.

 

Users need to be sure that they are logged as a Windows administrator before following the above- mentioned steps.

 

 

Restart Point of Sale:

 

  • At first, from the Windows start search field, you need to type services.msc and then press enter.

  • You need to find QBPOS database manager vXX from the list of services.

  • Finally, right-click the service and then click stop.

 

If you get service status ‘stop’, then click start or restart the service.

 

Create a copy of the company file:

 

Make sure to have a copy of your data before initiating the following steps:

 

  • At first, click the Windows button from the desktop and then open the personal computer window.

  • You need to navigate to the following location: C:\Users\Public\Documents\Intuit\QuickBooks Point of Sale vXX(latest version).

  • You need to right-click the data folder and choose copy.

  • Finally, right-click any blank space on your desktop and then selects paste.

 

Download the Connectivity Tool:

 

  • You need to download QBPOS troubleshoot connection tool.

  • Simply, save the file to the following location:

For 64-bit:C:\Program Files (x86)\Intuit\QuickBooks POS 11.0

For 32-bit:C:\Program File \Intuit\QuickBooks POS 11.0

  • After completion of the downloading process, click run.

  • At last, the tool will display information about your personal computer and how it has affected Point of Sale's ability.

 

Troubleshooting TCP/IP Protocol

 

  • At first, click the Windows start button, type control and then press enter.

  • You need to click network and sharing center and then select on manage network connections.

  • You need to right-click any enabled local area connection and then select properties.

  • Finally, from the networking tab, make sure that your internet Protocols TCP/IPv6 and TCP/IPv4 are selected.

 

If it is not selected, then select them both and click ok.

If it is already selected, then clear the checkboxes and reselect them. Click ok.

If your internet Protocol (TCP/IPv6) and (TCP/IPv4) are not listed in the list, then consult computer technician for having an appropriate solution.

 

Opening a port to configure the Point of Sale firewall:

 

  • You need to follow open a port in Windows Firewall.

  • At last, grant the following files which are accessed through these firewall ports: 8040, 80, 443, 46225, 2638, and 46228.

Windows 64-bit

Windows 32-bit

 

 

In case you confront any technical issue while following these steps, you can get in touch with certified QuickBooks technicians for QuickBooks point of sale tech support.

 

For additional tech support solutions regarding Point of Sale, you can bank upon the Intelli Atlas for IT needs. The company is an independent third party technical support provider which offers technical solutions at an affordable rate.

 

bottom of page